I’ve noticed a strange thing at one of my DirectAdmin servers. I usually perform my backups once a week. After I start the backup process, I got a message that I will be notified when my backups are ready. One of my servers stopped to send me these notifications and I had to find out why .
First of all I checked my mail server. Everything was OK, messages were sent and received as usual. I took a look at the Directadmin itself – there usually were messages in the top right corner – none were there. Hmm…
I decided to take a look t DirectAdmin system logs, as the problem seemed to be with its own messaging system. The answer was found in DirectAdmin Task Queue Log – /var/log/directadmin/errortaskq.log . Here is how it looks:
The only thing I had to do was to edit the file /usr/local/directadmin/data/admin/next_ticket.number . I’ve added a number to this file as it was empty and no ticket numbers could be assigned. Why did this number disappear – I really have no Idea.